Customer Retention & Repeat Purchases — for ecommerce and quick commerce
After the first order, what brings a customer back?
We review buying behaviour and the customer experience, then plan relevant messages and when to send them. We test what encourages customers to buy again and measure the results and cost.
Your product is clear to you. Is it clear to your buyer?
We define your audience, what matters to them in your product and how to reach them. Then we use content, ads and selected channels to attract enquiries from buyers who fit the product.
We review your current position and the available data, then choose where to start. We agree on the work and how to measure it, review the results and decide what comes next.
We work inside your accounts and tools. Ads, data and customer communication flows stay yours, during and after the engagement.
Changes stay within what you approve.
We make changes within the permissions and spending limits you approve, and explain what changed and why.
Clear fees from the start
We set out the work, fees and how they are calculated in the proposal. Your ad budget stays separate from management fees.
We measure what matters
Before we start, we agree on what to measure for your service: orders or relevant leads and their cost, repeat purchases, or visibility.
Before we talk
Yes. We agree the right service and its scope based on what you need. You do not have to start with every service.
We work on strategy and execution. What we deliver with you depends on the service and the agreed scope.
A link to your site or product, what you want to improve, and any numbers that help us understand where you are. No presentation needed.
In real estate, our scope ends when the leads are handed to your team. Follow-up and closing stay with your sales team.
We do not guarantee any appearance or ranking. We work on your information and content, and monitor visibility and changes within an agreed tracking scope.
What do you want to improve in your business?
Tell us about your business and what you want to achieve. We will discuss how we can help and whether our services fit your needs.