Terms of Service

Acceptance

These Terms of Service (“Terms”) govern your access to and use of the Nmow website at nmow.ai. By accessing the website, you agree to these Terms. If you do not agree, please do not use the website.

These Terms apply to website visitors. Client engagements are governed primarily by individual engagement letters, which take precedence over any conflicting language in these Terms.

About Nmow services

Nmow is a senior-led growth practice based in the Kingdom of Saudi Arabia, providing six services:

• Growth Strategy (Sprint or Fractional)
• Lifecycle & Retention
• Paid Ads
• Agent-Readiness Audit
• Agent-Readiness Implementation
• Agentic Growth Retainer

Service descriptions on the website are general overviews. Specific scope, pricing, deliverables, and obligations for any engagement are governed by the engagement letter signed at the start of that engagement.

Engagement letters control

If you become a Nmow client, the engagement letter is the binding agreement between you and Nmow. Where these Terms conflict with an engagement letter, the engagement letter controls. Where these Terms address something the engagement letter does not, both apply. The operating principles published on each service page (e.g., partner continuity, outcomes over deliverables, honest endings) are written into the engagement letter as binding commitments — not just marketing claims.

Use of the website

You agree to use the website for lawful purposes. Specifically, you agree not to:

• Submit false information through any form
• Attempt to disrupt, compromise, or reverse-engineer the website
• Scrape or systematically extract content (except for normal browsing or AI agent indexing per our robots.txt directives)
• Reproduce, distribute, or modify website content without permission (see Intellectual property)
• Impersonate Nmow, Ahmed Saad, or any third party
• Use the website to send spam, malware, or harmful content

Intellectual property

Our content

All content on the website (text, graphics, design, logos, the MAGNET framework architecture, articles in the Insights section) is the intellectual property of Nmow or our licensors and is protected by applicable copyright and trademark law. You may quote brief excerpts with attribution; you may not reproduce substantial portions, redistribute the content, or use it for commercial purposes without our written permission.

The MAGNET framework

The architecture of the MAGNET framework is published on the website for reference and reader understanding. The 46-item rubric, profile-specific weightings, scoring methodology, and calibration data remain Nmow intellectual property. License to use the rubric in client work is granted only through engagement letters.

Your content

If you submit content to Nmow (through forms, communications, or engagements), you retain ownership but grant Nmow a license to use the content for the purposes for which you submitted it (responding to consultation requests, delivering engagement work). Specific IP terms for client engagements — including ownership of deliverables, work product, and frameworks created during the engagement — are set in the engagement letter.

Confidentiality

For client engagements, mutual confidentiality is governed by the engagement letter and includes both Nmow's obligation to protect client information and your obligation to protect Nmow's proprietary methodologies (including the 46-item MAGNET rubric).

Information shared during scoping calls (before an engagement letter is signed) is treated as confidential by Nmow — we do not share scoping conversations with third parties or use information from scoping calls outside the context of evaluating fit. If you'd prefer a signed NDA before a scoping call, request one in advance through saad@nmow.ai.

Disclaimers

THE WEBSITE AND CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

The MAGNET framework, articles, and methodology pieces published on the website reflect Nmow's professional judgment as of the publication date. They do not constitute legal, financial, or other professional advice. Application of the framework to your specific situation requires engagement with Nmow or a similarly qualified firm. Nothing on the website creates an advisor-client relationship without a signed engagement letter.

Limitation of liability

To the maximum extent permitted by applicable law, Nmow is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website. Our total liability for direct damages arising from your use of the website is limited to amounts you have paid to Nmow in the 12 months preceding the claim, or USD 100, whichever is greater.

For client engagements, liability is governed by the engagement letter and may differ from the limitation above.

Indemnification

You agree to indemnify and hold Nmow harmless from any claims, damages, or expenses arising from your violation of these Terms, your violation of applicable law, or your infringement of third-party rights through your use of the website.

Termination

We may suspend or terminate your access to the website at any time, with or without notice, for any reason, including suspected violation of these Terms. Termination of website access does not affect any active engagement letter; engagement termination is governed by the engagement letter's exit provisions.

Governing law and dispute resolution

These Terms are governed by the laws of the Kingdom of Saudi Arabia, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the website will be resolved in the courts of Riyadh, Kingdom of Saudi Arabia, unless mandatory consumer protection law in your jurisdiction provides otherwise.

For client engagements, dispute resolution is governed by the engagement letter, which may specify alternative venues or arbitration arrangements.

Modifications

We may modify these Terms from time to time. The “Last updated” date at the top reflects the most recent change. Material changes are surfaced via the consultation form footer for 60 days following the change. Continued use of the website after changes take effect constitutes acceptance of the modified Terms.

Contact

For questions about these Terms, email saad@nmow.ai. For privacy-specific questions, see the Privacy Policy. For general inquiries or to scope an engagement, see /consultation.